Our Standards
ON-TIME & ACCURATE FINACIALS
By following the industry-standard accrual accounting principles, we ensure that your organization receives their financial statements promptly, with precision, and in a reader-friendly format.
- balance sheet
- revenue & expense report
- transaction register
- check register
- accounts receivable
- accounts payable report
- purchase journal
- general ledger
TIMELY COMMUNICATIONS
Our focus is ensuring prompt and courteous interactions and an outstanding customer experience. We recognize the importance of acknowledging your concerns and providing ongoing solutions.
Additionaly, we offer a dedicated customer service line for swift assistance with inquiries related to account access, payment problems, and more.
SIMPLIFIED TECHNOLOGY
Technology doesn’t need to be complicated. Yardi Breeze is CRPPMs proprietary software that puts all of your community’s information and operations in one place.
Our secure web portal provides easy ways to pay access to their account balances, association documents calendars, & more.
CONNECTING YOU WITH THE TOP VENDORS
Our advanced bid management software alows our team members to create and evaluate professional RFPs for vendors, as well as monitoring:
- vendor selection
- assigned tasks
- vendor insurance
- authorized vendor invoices
- authorized vendor payments
This process assists board members with information for contract proposals, ensuring a smooth transition from initiation to completion.
COMPLIANCE
USE RESTRICTIONS TO ENSURE POSITIVE & COMPLIANT BEHAVIOR
When necessary, the CM will enforce Covenants and provide a monthly violation report to the Board.
CMs handle compliance issues diplomatically to achieve mutually beneficial win/win outcomes as directed by their Boards.
ARCHITECTURAL APPLICATION PROCESS
Your community will be able to submit and approve Architectural Review Committee (ARC) requests directly from a computer.
CUSTOMER EXPERIENCE
WE MANAGE WITH THE FOCUS ON CUSTOMER EXPERIENCE
We offer a Customer Service Team Member for resident questions.
- access their online account
- understand current balance
- make a payment
- resolve payment issues
- answer association questions
- new owner welcome kit